welkom@bandajanas.com | klantenservice 088 1030500

Shipping & return

Shipping costs

We do not charge shipping costs above € 25! So the shipment of a slipperset in the Netherlands is always free.

With an order under € 25 we charge a fixed price of € 3.95

For a shipment to Germany and Belgium, the shipping costs are € 9.95

Please contact our customer service for a shipment to another country!


If you have made a mistake in the size, send an email to welkom@bandajanas.com with a request for a different size. Send your package with return form (download here) for your own account.
Once we have received your package, we will send you the correct size of slippers free of charge.


Is the slipper broken or not your taste  and do you want to send it back? No problem!

Send your complete order back within 30 days with return form. Also note your Ibannumber on the return form so that we can transfer the amount as soon as possible.

Order today before 3 pm: the next day at home, in the Netherlands.

Do you have questions about shipping?


Call our customer service, which is provided by Lefbv:

Tel: 088 1030500